In short
Overview of the data we collect
Identity
Low risk- Username
- Display name
Usage
Very low risk- Analyses viewed
- Credits used
- Preferences
Technical
Low risk- IP address
- Browser
- System
Payment
Moderate risk- Transactions
- Amounts
- Dates
1. Introduction
Previscore is committed to protecting your privacy and personal data.
This policy explains how we collect, use and protect your information.
By using our services, you accept the practices described in this policy.
We comply with international data protection regulations.
2. Data we collect
Sign-up information: username, email, password
Profile data: display name, user preferences
Usage history: analyses viewed, credits used
Technical data: IP address, browser, operating system
Payment data: transaction information (processed by CinetPay and PawaPay)
Communications: support messages, user feedback
3. How we use data
Providing and improving our AI analysis services
Managing your account and authentication
Processing payments and managing credits
Customer support and technical assistance
Important communications about our services
Statistical analysis to improve our algorithms
Fraud prevention and account security
4. Data sharing
We never sell your personal data to third parties
Sharing with CinetPay and PawaPay to process payments
Technical service providers (hosting, analytics)
Legal authorities when required by law
In the event of a merger or acquisition (with prior notice)
Anonymised data for statistical studies
6. Data security
SSL/TLS encryption for all communications
Secure storage with encryption at rest
Restricted access to data within our team
Continuous monitoring of security threats
Regular backups and disaster recovery
Periodic security audits
Staff training on data protection
7. Your rights
Right of access: view your personal data
Right to rectification: correct your information
Right to erasure: delete your account and your data
Right to portability: export your data
Right to object: refuse certain processing
Right to restriction: limit how your data is used
To exercise your rights: [email protected]
8. Data retention
Account data: as long as your account is active
Payment data: 5 years for legal obligations
Analysis history: 2 years after last use
Technical logs: 12 months maximum
Support data: 3 years after resolution
Automatic deletion once these periods end
Immediate deletion on request (except legal obligations)
9. Protection of minors
Our services are intended for people aged 18 and over
We do not knowingly collect data from minors
If we discover data belonging to a minor, we delete it
Parents can contact us to report use by a minor
Age verification at sign-up
10. Changes to this policy
We may change this policy at any time
Email notification of significant changes
The last updated date is displayed
You can refuse the new terms by closing your account
We recommend reviewing it regularly